Support

Something not working? Can't find a lesson? Payment issue? We're here to help.

Common Issues

I can't access the masterclass after payment

Check your inbox (including Spam and Promotions) for the welcome email. If you can't find it, email us with your payment reference and we'll restore access immediately.

My payment failed but the amount was deducted

Failed transactions are auto-refunded by your bank within 5–7 business days. If not, email us with your transaction ID and we will investigate.

I want to change my registered email

Send us a request from your current registered email with the new email you'd like to use.

The video is not playing

Try switching browsers or clearing your cache. Ensure you have a stable internet connection. If the issue persists, contact support with a screenshot.

Reach Support

Email: creatorscult01@gmail.com
Response time: within 24 hours on business days.